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Contact Us

Stray HQ

Reservations, Operations, Accounts and Marketing

Physical Address: 60 Walls Rd, Penrose, Auckland 1061
Postal Address: Stray, PO Box 112-037, Penrose, Auckland 1642

PHONE: +64 (0) 9 526 2140   
or free call from Australia: 1300 733 048 (from landlines only)

Email (existing customers): [email protected]
Email (new customers): [email protected]

SUMMER (October - April)
Monday - Friday: 7am - 6.00pm
Saturday, Sunday: 8am - 4:30pm 
Public Holidays: 8am - 5:00pm (NZ Public Holiday dates listed here.)

WINTER (May - August)
Monday - Sunday: 7am - 5pm


Stray NZ Travel Shop 

Customer Service and Sales team

50 Fort St, Auckland 1010 (Pop in and visit us!) 

We're open: 
Monday - Friday: 09:00 - 17:00
Saturday & Sunday: Closed

Public Holiday Hours:

April 19 - Closed. 

April 22, 25: 10:00-14:00

Come in and meet the team! We're here to talk you through your travel options and answer your questions. We've got some free sim cards and can book your activities and on-going travel too. 

Bloggers and Photographers

Are you a published travel writer, blogger or professional photographer and travelling to NZ? We may be able to offer discounted travel on our hop-on hop-off travel passes in return for your talents and services.
Find out more. 


Thinking about travelling with us and want some information about your best travel options and how it all works? Get in touch with our team on [email protected] or simply fill out the enquiry form below!