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Everything you need to know, sorted into a few topics. Jump to a category below, or search your question.
Accommodation
We highly recommend booking your pre-tour and post-tour accommodation in our primary gateway cities: Auckland for your arrival and Christchurch for your departure. Arriving at least one day before your tour starts is the best way to recover from jet lag and ensure you don't miss the Day 1 departure.
Here is our expert guide on where to stay and how to plan your travel around your tour start and end dates:
Before Your New Zealand Tour Starts (Auckland):
After Your New Zealand Tour Ends (Christchurch):
Live Destination Guides & Recommendations:
Traveling on a Southeast Asia Tour? If you are joining us in Asia, your tour will typically start and end in major regional hubs like Bangkok or Hanoi. Check your specific tour itinerary page or our Asia destination guides for recommended arrival hotels
Yes, unless you purchase a private room upgrade, you will be sharing accommodation. On Stray Select Tours (New Zealand), solo travelers are paired in a comfortable twin-share room with another traveler of the same gender. On Stray Adventure Tours, dorm-share accommodation is multi-share and is not gender-split or for exclusive use.
Here is a quick breakdown of room sharing by tour style:
Stray Select Tours (New Zealand Only):
Stray Adventure Tours (Southeast Asia & New Zealand):
Yes, most of our partner hotels, lodges, and hostels offer Wi-Fi, although connection speeds and reliability can vary. At our more remote wilderness stops, internet access may be limited or completely unavailable, offering a great opportunity for a temporary digital detox.
Here is what to expect regarding internet access depending on where you are staying:
How to prepare for offline days: To ensure you have everything you need when traveling through lower-coverage areas, we recommend taking these quick steps before leaving major cities:
Yes, solo travelers can easily secure a private single-room upgrade at the time of booking to guarantee privacy and comfort throughout their trip.
At Stray, we carefully handpick high-quality accommodations—ranging from boutique hotels, resorts, and eco-lodges to historic farming stations and premium hostels. Because our unique stays are incredibly popular, they tend to book out well in advance.
Here is what we recommend if you are traveling solo:
New Zealand
We recommend spending at least 3 weeks (21 days) to comfortably explore both the North and South Islands of New Zealand. If you are limited to 10 to 14 days, we suggest focusing your time entirely on either the North Island or the South Island to avoid spending too much of your holiday in transit.
Because New Zealand’s landscapes are incredibly diverse and rugged, driving times can be longer than they appear on a map. Here is our expert guide on what you can realistically see based on your available travel time:
If You Have 3 Weeks or More (The Sweet Spot):
If You Have 10 to 14 Days (Regional Focus):
If You Have 8 to 10 Days (Short & Sweet):
The best time to visit New Zealand is during the summer months from December to February, which offer the warmest weather and longest daylight hours for outdoor activities. However, the shoulder seasons of Autumn (March to May) and Spring (September to November) are highly recommended for pleasant weather, fewer crowds, and stunning seasonal scenery.
Because New Zealand is in the Southern Hemisphere, its seasons are opposite to those in North America and Europe. Here is a seasonal breakdown to help you choose when to book your tour:
1. Summer: Peak Season (December to February)
2. Autumn: The Scenic Shoulder (March to May)
3. Winter: The Alpine Season (June to August)
4. Spring: The Fresh Renewal (September to November)
Most international visitors do not need a traditional visa for short holiday stays in New Zealand, but they must secure an NZeTA (New Zealand Electronic Travel Authority) before they fly. If you do not belong to a visa-waiver country, or plan on working while here, you will need to apply for a visa in advance.
Your entry requirements depend on your passport and the purpose of your trip:
1. Visa-Waiver Travelers (Holiday stays up to 3 or 6 months):
2. Non-Visa-Waiver Travelers:
3. Working Holiday Makers (Ages 18-30 or 18-35):
Standard Entry Checklist at Border Control: Regardless of your visa type, New Zealand border security will require:
Disclaimer: Visa rules can change. Always check current entry requirements directly on the official Immigration New Zealand website before booking your travel.
Yes, most international visitors traveling to New Zealand require a New Zealand Electronic Travel Authority (NZeTA) before boarding their flight. You must secure this digital travel authorization prior to arriving in the country.
The NZeTA is not a visa, but a mandatory electronic screening requirement for visa-waiver travelers (such as citizens of the UK, US, Canada, Australia, EU nations, and many others).
Here is everything you need to know about securing your NZeTA:
How to Apply:
Costs & Processing Times:
Note: If you hold a valid New Zealand visa (like a Working Holiday Visa) or are an Australian citizen traveling on an Australian passport, you do not need an NZeTA.
To pack for New Zealand, prepare for "four seasons in one day" by bringing versatile, high-quality layers, a reliable windproof and waterproof jacket, sturdy walking shoes, and strong UV sun protection.
New Zealand’s maritime climate can change rapidly, even during the peak of summer. To make sure you’re comfortable whether you’re hiking in national parks or exploring coastal towns, our local Kiwi guides recommend packing these travel essentials:
Standard vs. Specialist Accommodation Note:
Ready to pack? Check out our complete packing guides and resources on our Travel Info page.
The official currency of New Zealand is the New Zealand Dollar (NZD, symbol: $). We recommend using cards for almost all of your daily purchases, as New Zealand is a highly cashless society where electronic payments are the standard everywhere.
Here is our practical guide to managing your money, cards, and cash while traveling in New Zealand:
Cash vs. Card in New Zealand:
ATM & Cash Tips:
No, tipping is not customary or expected in New Zealand. Service staff and tour guides are paid a fair wage, and the price you see on a menu or bill is the final price you pay, with no hidden service charges.
However, New Zealanders do appreciate exceptional service. If you would like to show your gratitude for an outstanding experience, here is a practical guide on how tipping is viewed across the country:
Yes, your Bluebridge Ferry crossing between Wellington (North Island) and Picton (South Island) is fully included in your tour price if you have booked a multi-island Stray tour.
The journey across the Cook Strait is widely considered one of the most beautiful ferry crossings in the world. Here is what you need to know about this spectacular leg of your trip:
New Zealand uses Type I power plugs, which have three flat pins in a V-shape (the same plug style used in Australia and China). The standard voltage is 230 volts AC with a frequency of 50 hertz.
To keep your phone, camera, and Seymour travel app charged on the road, here are our top tips for managing electronics in New Zealand:
The best "off-peak" times to visit New Zealand are the shoulder seasons of Autumn (March to May) and Spring (September to November). These months offer the perfect balance of comfortable weather, lower local prices, and far fewer crowds at iconic destinations like Milford Sound and Hobbiton.
Here is why traveling during New Zealand's shoulder seasons is highly recommended by our local Kiwi guides:
We generally advise budgeting around $90 NZD per day for your daily meals and personal expenses, plus a separate "activity fund" to cover New Zealand's incredible optional experiences. To help you plan, you will receive exclusive access to our Seymour optional activities app 2–3 weeks before your tour begins.
Because New Zealand is an active, bucket-list destination, your overall spending will depend on how many optional activities you choose to do.
Here is our official budgeting and activity price guide, prepared by our local Kiwi guides:
1. Your Optional Activities Budget
To make planning easy, we use a simple pricing key to categorize optional activities across our routes:
Here are some of our travelers' favorite options across the North and South Islands:
🌿 The Best FREE Activities (Budget-Friendly Gems)
You don't need to spend a fortune to experience the best of New Zealand! We break up our travel days with plenty of epic, zero-cost stops:
🎈 Paid Optional Activities (By Price Tier)
For those bucket-list moments, you can book these directly through the Seymour app pre-departure:
Please note: Activity availability varies based on your specific itinerary and the season you travel.
2. Food & Drink Guidelines (Stray's Official Estimates)
For daily meals that are not included in your base tour fare, Stray’s official daily recommendations are:
Real-World Local Price Guide:
Guide Tip: If you are on an Adventure tour and utilize your hostel kitchens to prep groceries, you can easily lower your food spend to $40 - $60 NZD per day. If you are on a Select tour and plan to eat out for most meals, budget closer to $90 - $120 NZD per day.
3. Cash vs. Card
New Zealand is a highly cashless society. You do not need to carry much physical cash on tour. Debit/credit cards and mobile payments (Apple Pay/Google Pay) are accepted everywhere - even at tiny food stalls and remote cafes. We recommend keeping just $50 to $100 NZD in cash on hand for emergencies or small purchases in remote locations like Blue Duck Station.
Southeast Asia
We recommend budgeting approximately $35 USD per day for your daily meals, drinks, and personal expenses, plus a separate "activity fund" of $100 to $200 USD to cover your chosen optional adventures on the ground.
Because your major highlight activities and private transport are already covered in your base tour price, your daily out-of-pocket expenses in Thailand, Laos, Cambodia, and Vietnam will be very low.
Here is our official budgeting and activity price guide, prepared by our local Southeast Asia Tour Leaders:
To make planning easy, we use a simple pricing key to categorize optional activities across our Asian routes:
Here are some of our travelers' favorite optional experiences across our routes:
Unlike our New Zealand routes, you do not need an app to book these. Your local Tour Leader will help you coordinate and book all of these experiences directly on the ground:
Eating is one of the absolute highlights of traveling through Southeast Asia! Street food and local restaurants are incredibly delicious, culturally authentic, and safe.
Daily Meal Budget Breakdown ($35 USD / day):
Guide Tip: Outside of capital cities, large Western-style supermarkets are rare. Instead, you will buy fresh fruit, cold bottled water, and snacks from local family-owned convenience stores and street vendors, which directly supports the local community!
Unlike New Zealand (which is almost entirely cashless), cash is the absolute standard in Southeast Asia. You will need physical cash for street food, local markets, tuk-tuks, temple entry fees, and tipping.
Stray Asia Adventure tours attract active, open-minded, and social travelers from all over the world who want a fun, hassle-free way to explore Southeast Asia's best highlights and off-the-beaten-track gems. While most of our travelers are aged between 20 and 50, we have no maximum age limit - it is all about your spirit of adventure!
If you are wondering if you will fit in, here is a quick look at the typical traveler profile on our Asia Adventure tours:
To pack for Southeast Asia, choose lightweight, breathable clothing for the hot, humid climate, and include modest attire for temple visits, a light layer for air-conditioned transport, and reliable wet-season gear.
Our local Stray Travel tour guides across Thailand, Laos, Cambodia, and Vietnam recommend packing light (ideally under your 23kg luggage limit) and focusing on these trip essentials:
You should use the local currency of each destination you visit in Southeast Asia, though US Dollars (USD) are widely accepted in Cambodia and serve as an excellent backup currency throughout the region. We recommend budgeting approximately US$35 per day for daily meals, drinks, and personal entertainment.
All Stray Asia tour bookings and optional on-tour activities are priced in US Dollars (USD). Here is our expert guide to managing your money across our route:
Country-by-Country Currency Guide:
Important Cash & ATM Tips from our Guides:
Yes, most nationalities require a visa or an e-Visa to enter the countries on our Southeast Asia tours. Visa requirements vary depending on your passport and travel route, and you are ultimately responsible for securing the correct visas before your tour departs.
Here is a quick, practical country-by-country guide to visa requirements for our Southeast Asia destinations (Thailand, Laos, Cambodia, and Vietnam):
1. Thailand:
2. Laos:
3. Cambodia:
4. Vietnam (Important!):
Essential Border Checklist:
Disclaimer: Visa regulations change frequently. We strongly recommend checking the official embassy website for each country on your itinerary at least 4 to 6 weeks before you travel.
The best time to visit Southeast Asia is during the cool, dry season from November to February, which offers the most comfortable sightseeing weather. However, the "green season" from July to October is also highly popular for travelers seeking fewer crowds and lush, vibrant landscapes.
Our local Stray Travel guides across Thailand, Laos, Cambodia, and Vietnam break down what to expect during these two distinct travel seasons:
The Peak Season: Cool & Dry (November to February)
The Green Season: Warm & Wet (July to October)
The Transition Months (March to June):
Our standard accommodation is in carefully selected twin-share hotels, guesthouses, and resorts, plus the occasional scenic overnight train or boat where noted in your itinerary. If you are traveling solo, we will automatically pair you in a comfortable twin-share room with a fellow group member of the same gender.
We believe that where you stay is a massive part of your adventure. Here is what you can expect on our tours:
Your Stray Trip
Yes, travel insurance is strictly compulsory for all travelers joining a Stray tour. You must secure a comprehensive travel insurance policy before your tour departs, and you will be required to show proof of coverage to participate.
New Zealand and Southeast Asia are world-class adventure destinations. Because our itineraries include active outdoor experiences (like hiking, water sports, and optional adrenaline activities), having reliable coverage is essential.
Your travel insurance policy MUST cover:
We also STRONGLY recommend coverage for:
Strict Rules for Southeast Asia Travel:
On average, you can expect to spend about 3 to 5 hours on the move on travel days. However, we design our routes so you are never stuck on a bus all day - we break up every journey with frequent stops at hidden waterfalls, local cafes, scenic lookouts, and short walks.
At Stray, we prioritize the journey, not just the destination. We treat travel days as an active part of your adventure. Here is what a typical travel day looks like:
We include a number of high-value meals, local culinary experiences, and breakfast/dinner options as specified in your itinerary. All other daily meals are not included, giving you the freedom to eat out, explore local restaurants, or cook your own meals.
Here is how we handle dining across our routes:
A reasonable fitness level is required to participate in our tours. Because our itineraries include active walks and outdoor activities designed to break up travel days, you should be comfortable walking on uneven terrain, climbing stairs, and staying active.
Here is what to expect based on your tour style:
We offer highly flexible booking options so you can plan your trip with total peace of mind. You can change your tour departure date as often as you like up until 31 days before departure, subject to availability, with no change fees.
Our booking flexibility guidelines include:
The main difference between Stray Select and Stray Adventure tours is the accommodation style and overall comfort level. Select Tours feature premium 3-to-4-star hotel stays with private rooms, while Adventure Tours feature a social, budget-friendly backpacker experience with shared hostel dorms.
Here is a detailed comparison to help you choose the right travel style for your trip:
Stray Select Tours (New Zealand Only)
Stray Adventure Tours (Southeast Asia & New Zealand)
Our small group tours have a maximum capacity of 24 passengers per bus, plus your expert local Driver Guide. Most of our travelers are aged between 20 and 50, but we welcome adventurers of all ages because we believe great travel is about your attitude, not your age!
Here is a quick look at the group dynamics and who you will be traveling with:
No, there is no Wi-Fi on Stray buses. We deliberately keep our buses offline so you can disconnect from screens, engage with fellow travelers, and enjoy the remote landscapes of New Zealand and Southeast Asia.
Here is why we choose to stay unplugged on the road:
How to stay connected on your trip: If you need reliable mobile data while traveling, we recommend setting up an eSIM before you depart.
Yes, sustainability and responsible tourism are at the absolute heart of the Stray experience. We are committed to protecting the pristine environments and rich cultural heritages of New Zealand and Southeast Asia through concrete, local conservation initiatives.
When you travel with Stray, you are actively supporting positive local impact:
Yes, you are allowed to bring one main bag or suitcase with a maximum weight of 23kg (50lbs), plus one small daypack per person. This limit ensures we have enough space in our secure coach and coach-trailer storage for all travelers.
To ensure your journey is smooth, our local guides recommend keeping these storage tips in mind:
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Sat: 10:30am - 5:00pm
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5 Gundry Street,
Auckland 1010
HOURS
Mon - Fri: 8:30am - 5:00pm
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Sun/Public holidays: Closed
ADDRESS
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Auckland 1010
PHONE
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