Information we collect
Stray collects information necessary to deliver our services, products and information to you or a booking agent on your behalf. If you use a booking agent to book with Stray, Stray will collect your personal information from the booking agent. Stray collects personal information from individuals booking with Stray, those applying for employment at Stray, those who sign up to the Stray newsletter database and those who opt in to participate in a Stray competition or event.
This personal information is submitted originally by you at your full permission either directly to Stray or to a booking agent and includes but is not limited to: full name, address, email address, telephone numbers, country of origin, demographic, interest or preference information, passport, insurance and travel medical information, comments that you provide us and payment information (which is collected via secure DPS).
How this information is used
We collect this information to provide you with our services and communications regarding Stray products/purchases, email you with updates and news, respond to your enquiries or requests. Your information is stored on secure databases at secure addresses and protected from unauthorized access.
We provide personal information collected where necessary to third party suppliers and providers that have operating contracts with Stray. This may include staff employed by Stray, activity/accommodation providers who are partnered with Stray or web/marketing/communications agencies who are contracted by Stray. By using our website and services you consent to this disclosure. We do not otherwise sell or give personal information that you have submitted to us to any third party.
Stray loves Cookies
We use Google Adwords and AdRoll for remarketing. If you would like to opt out of AdRoll’s targeted advertising please visit this page. If you would like to opt out of Google Ad Words remarketing campaigns please email us the IP address you would like to excluded: firstname.lastname@example.org.
Can I change my information? Who can I contact?
If you are a Stray passenger and would like update/correct your personal information, you can do this via through the Stray passenger portal.
If you would like to opt-out of newsletter communications or update your contact information on our newsletter database, please use the unsubscribe link in the email footer alternatively you can email email@example.com
If you would like to find out which information Stray hold about you please email firstname.lastname@example.org
Links to other sites
Further questions /enquiries
If you have any further questions regarding the privacy of your personal information please email email@example.com.