Selfie, hashtag, LoL!
The biggest gripe we hear from otherwise happy go-lucky travellers is the lack of accessible quality Wi-Fi available in NZ. Some city centres and hostels offer free hotspots (Raglan, Auckland, Rotorua, Taupo and Christchurch) however by in large you will need to pay for it as you go.
We want to keep our travellers as happy and connected as possible so we’re on a mission to equip our fleet of hop-on, hop-off buses with high speed LTE 4G WiFi. Game on! Most of our fleet is now hooked up, however we can't guarantee WiFi will be enabled on every bus.
Stray Hop-on Hop-off passengers will receive the first 50MB of data for free when travelling on a Wi-Fi enabled bus. Once this has been used, you will have the option to buy top-up data bundles in Stray Mate at a competitive rate. In addition we've made Stray Mate and Stray's website free to access anytime so you wont use any of your data while browsing Stray's sites.
How to log in to the Stray WIFI
1. Create your Stray Mate account
To access our WiFi network you will need to have set up a Stray Mate login and password first. If you haven't done this yet, please do this now.
2. Connect to the Wifi
When you're on a Stray WiFi enabled bus, find the “Stray” network and hit 'connect'.
3. Authenticate your login details
Select “Authenticate" from the Login Page, and a window will pop up where you'll be asked to authenticate your account to get your free data allowance by entering your Stray Mate log in details (email / password). If the window does not pop up, check it is not hidden in behind another window.
Please note: You only need to authenticate your login details once.
4. Log in to the WIFI
Once you have authenticated your account, you can select "Login to Wifi". Use the same login details as you use for Stray Mate.
When you return to connect to the Stray wifi again, you don't need to authenticate again. You'll be able to go straight to stage 2: Login to WIFI.
How to purchase additional WIFI
You can buy top-up data in Stray Mate to satisfy all your snapchatting and Instagramming needs. In Stray Mate, under the WiFi tab you can check how much data you’ve used and buy data top-ups. Simply select how much data you need and pay by credit card.
How much does it cost?
Our competitively priced data pack allow you to top up along the way and will give you better coverage than NZ’s standard mobile networks.
What you need to know:
- The data pack is activated by your unique login so when you change buses your data moves with you and will be available on the next bus. Yay!
- Once you’ve connected to Stray’s WiFi network, both Stray Mate and Stray’s website are free to access so you won’t use any of your allocated data when browsing these sites
- On occasion you may find WiFi is not available on a bus if we use a contracted bus when our own fleet is being serviced.
- Un-used data cannot be refunded.
From 1 October 2017 Stray will no longer have wifi units on the buses as we've found out passengers are just as happy using SimCards and wifi at hostels and cafes. You can get a free Prepaid SimCard when you arrive at the airport or from the Stray Shop and data packages are flexible and affordable.
About the network:
- The high speed 4G network uses commercial grade hardware meaning the Wi-Fi service and coverage will be superior to any personal mobile device using NZ's cellular network.
- Some sectors of our route will not have coverage due to the ‘off the beaten track’ nature of Stray's product. Your driver will advise of these areas.
- Wi-Fi is available on most Hop-on Hop-off Stray owned buses across the network. On occasion it may not be available if the unit is unavailable or if we use a contracted bus when our own fleet is being serviced.
- Wi-Fi is not available on Summer Stray Journeys tours.