New Zealand Travel Survey

Age:

Gender:
SelectMaleFemale

Nationality:

1. Who was/were your driver/s – how long did you spend with each one?

2. How did you first hear of 'STRAY'? You may tick more than one.
Recommended by a friend or traveller
Through a Travel agent
Travel Publications
Stray Brochure/Ad
Website/online forum or community, please specify -
Auckland City Orientation Tour
Other, please specify -

3. Why did you book?

4. What were the most important reasons for choosing 'STRAY'?
1 = Very Important, 8 = Not Important
Select12345678 - Price of Ticket
Select12345678 - Recommendation by friends/travellers
Select12345678 - Recommendation by travel agent
Select12345678 - Recommendation by travel publication
Select12345678 - Advertisement for 'STRAY”
Select12345678 - Flexibility of Ticket
Select12345678 - Length of Stray Trip
Select12345678 - Meeting other travellers
Select12345678 - Driver/guide knowledge
Select12345678 - 'STRAYS' off the beaten track

5. What is your length of stay in New Zealand?

6. Which country have you just arrived from?

7. Which country will you be visiting next?

8. For your other travels did/do you plan to use?
You may tick more than one.
Stray Ltd
Rail pass
Intercity
Self drive
Walk
Other

9. How would you rate your 'STRAY' trip to date?
Much better than expected
Better than expected
As expected
Worse than expected
Much worse than expected

10. Did you use the get on/get off facility?
SelectYesNo - If not, go to question 14

11. Where did you get off, and for what reason?

12. Were you able to get back on, on your preferred date, if not how long did you have to wait?
Yes
No, how long

13. How did you book back on?
You may tick more than one.
Drivers booking form
Online booking
Phoning the office

14. Were the reservation staff helpful?

15. How would you rate 'Stray' on the following?
1 = Excellent, 5 = Poor
Select12345 - Accommodation
Select12345 - Range of activities
Select12345 - The Stray booking system
Select12345 - The Stray coach
Select12345 - Your current Driver/Guide (Name)
Select12345 - Information from your Driver/Guide
Select12345 - Value for money
Select12345 - The opportunity to meet people
Select12345 - Driver
Select12345 - Driver
Select12345 - Driver

16. Do you have any praise/constructive comments about our crew?

17. How likely are you to recommend 'STRAY' to a friend or fellow traveler?
Very likely
Likely
Unlikely
Very Unlikely

18. What were your two favourite activities?
1.
2.

19. What activities could be improved, and how?

20. Of 'Strays' preferred hostels which two were your favourite?
1.
2.

21. Of 'Strays' preferred hostels which could be improved, and how?

22. What things did you enjoy most about your 'Stray' trip?

23. What improvements could 'Stray' undertake to make this an overall better experience?

24. How would you rate Stray's efforts to reduce their impact on the environment?
Select12345 - And do you have any suggestions on how we can improve?

25. Please leave your name, confirmation number and email address if you would like us to contact you about the above

Name:

Email:

Confirmation Number:

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