New Zealand Backpacker Bus Travel

Age:

Gender:
Select Male Female

Nationality:

1. Who was/were your driver/s – how long did you spend with each one?

2. How did you first hear of ‘STRAY’? You may tick more than one.

Recommended by a friend or traveller
Through a Travel agent
Travel Publications
Stray Brochure/Ad
Internet
Auckland City Orientation Tour
Other, please specify -

3. Why did you book?

4. What were the most important reasons for choosing ‘STRAY’?
1 = Very Important, 8 = Not Important

Select 1 2 3 4 5 6 7 8 - Price of Ticket

Select 1 2 3 4 5 6 7 8 - Recommendation by friends/travellers

Select 1 2 3 4 5 6 7 8 - Recommendation by travel agent

Select 1 2 3 4 5 6 7 8 - Recommendation by travel publication

Select 1 2 3 4 5 6 7 8 - Advertisement for ‘STRAY”

Select 1 2 3 4 5 6 7 8 - Flexibility of Ticket

Select 1 2 3 4 5 6 7 8 - Length of Stray Trip

Select 1 2 3 4 5 6 7 8 - Meeting other travellers

Select 1 2 3 4 5 6 7 8 - Driver/guide knowledge

Select 1 2 3 4 5 6 7 8 - ‘STRAYS’ off the beaten track

5. What is your length of stay in New Zealand?

6. Which country have you just arrived from?

7. Which country will you be visiting next?

8. For your other travels did/do you plan to use?
You may tick more than one.

Stray Ltd
Rail pass
Intercity
Self drive
Walk
Other

9. How would you rate your ‘STRAY’ trip to date?

Much better than expected
Better than expected
As expected
Worse than expected
Much worse than expected

10. Did you use the get on/get off facility?

Select Yes No - If not, go to question 14

11. Where did you get off, and for what reason?

12. Were you able to get back on, on your preferred date, if not how long did you have to wait?

Yes
No, how long

13. How did you book back on?
You may tick more than one.

Drivers booking form
Online booking
Phoning the office

14. Were the reservation staff helpful?

15. How would you rate ‘Stray’ on the following?
1 = Excellent, 5 = Poor

Select 1 2 3 4 5 - Accommodation

Select 1 2 3 4 5 - Range of activities

Select 1 2 3 4 5 - The Stray booking system

Select 1 2 3 4 5 - The Stray coach

Select 1 2 3 4 5 - Your current Driver/Guide (Name)

Select 1 2 3 4 5 - Information from your Driver/Guide

Select 1 2 3 4 5 - Value for money

Select 1 2 3 4 5 - The opportunity to meet people

Select 1 2 3 4 5 - Driver

Select 1 2 3 4 5 - Driver

Select 1 2 3 4 5 - Driver

16. Do you have any praise/constructive comments about our crew?

17. How likely are you to recommend ‘STRAY’ to a friend or fellow traveler?

Very likely
Likely
Unlikely
Very Unlikely

18. What were your two favourite activities?

1.
2.

19. What activities could be improved, and how?

20. Of ‘Strays’ preferred hostels which two were your favourite?

1.
2.

21. Of ‘Strays’ preferred hostels which could be improved, and how?

22. What things did you enjoy most about your ‘Stray’ trip?

23. What improvements could ‘Stray’ undertake to make this an overall better experience?